FAQ

Frequently Asked Questions

What should I expect on my first visit to Amplify?

On every visit to the dispensary, please bring your Medical Marijuana Card and the ID you used to register for your card. You’ll always have the option to speak to a registered pharmacist or dispensary agent about your qualifying condition and medical marijuana, including the different forms and administration, dosing, onset and duration times, and much more. If you have any questions in the meantime, please contact us at [email protected] or 440-530-2880.

Medical Cannabis Dosing and Forms

There are many different types of products and ways to administer medical cannabis. Your recommending physician may have specified a dosage or form to try, or may have recommended that you consult with dispensary staff to find the best option.
When evaluating the best form and dose, you may consider cost, how quickly the medication begins working (onset), how long the effects last (duration), ease of use, and level of discretion.

At Amplify, you will always have the option of speaking with a registered pharmacist to help make the right decision.

Regardless of the form, the most important rule for dosing is “START LOW AND GO SLOW.” You can always take more, but you can not go back and take less.

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How do I register for an Ohio medical marijuana card?
  1. Find A CTR Doctor

Find and schedule a visit with a (CTR) certified to recommend medical marijuana doctor. For a list of all CTR doctors in Ohio, or to find a CTR doctor in your area, use the Ohio Medical Board CTR Search.

The physician will need one of the following forms of ID: the patient’s valid Ohio driver’s license, a valid Ohio identification card issued by the Ohio bureau of motor vehicles (BMV), or a valid United States passport.

The physician may also ask for medical records pertaining to the patient’s qualifying condition.

Patients registered with a special status of Veteran or Indigent are eligible for discounts at dispensaries and reduced state registration fees. Patients wishing to apply for Veteran or Indigent status will need to bring additional paperwork to the physician appointment. See next FAQ “How do I register with Indigent or Veteran Status?”

  1. Complete MMCP Patient Registration

Once your CTR doctor has entered your information into the patient or caregiver registry, you will receive an email with instructions on how to login to your patient registry account. Once logged in you will have to complete your patient or caregiver application and pay the annual registration fee of $50 for patients and $25 for caregivers

Patients who qualify for Indigent or Veteran status may qualify to have their state registration fee reduced by 50%. Patients seeking to qualify for Veteran or Indigent Status cannot submit payment until their status has been approved by the Board of Pharmacy. The “Activate Card” button is not available while the status is pending.

**Note for caregivers: While a patient’s card is active immediately upon submitting payment, a caregiver’s card may take up to 1 week to be active. We encourage caregivers to call the dispensary to verify their status prior to their first visit to a dispensary in the state.

  1. Visit Us!

Once you have received your Patient or Caregiver Registry Card, you will be able to purchase at Amplify or any other dispensary licensed by the State of Ohio Board of Pharmacy.

How do I register with Indigent or Veteran status?

Patients registering with Indigent or Veteran status may have their state registration fees reduced by 50%.

 

Make sure your CTR is informed that you qualify to register with a special status before the physician submits your registration.

To qualify for Indigent Status registration, the patient must be:

  1. Enrolled in the federal Social Security Disability Income or the Supplemental Security Income disability programs, or;
  2. Enrolled in a State Retirement System and receiving monthly disability benefits.

At the patient’s initial CRT physician visit, please provide the awards letter from the current year showing the patient’s name and the amount of monthly disability benefits to be received by the patient.

To qualify for Veteran Status, the patient will need to provide a copy of any of the following documents to the CTR physician at the initial visit:

  • Department of Defense Identification Card (active, retired, temporary disability retirement list) DD214, DD215, or National Guard Bureau military discharge certificate indicating disposition of discharge.
  • Report of separation from the National Archives National Personnel Records Center in St. Louis, Mo.
    Veterans Identification Card from the Department of Veterans Affairs.

All acceptable proof documents, except a Veterans Identification Card, must show the veteran status as honorable, general, general under honorable conditions, or discharged or released under conditions other than dishonorable.

The CTR Physician will email the documentation along with the applicant’s date of birth to [email protected] or mail to:

State of Ohio Board of Pharmacy
MMCP Patient Registry
77. S. High Street, 17th Floor
Columbus, OH 43215

Patients seeking to qualify for Veteran or Indigent Status cannot submit payment until their status has been approved by the Board of Pharmacy. The “Activate Card” button is not available while the status is pending.

Seeing this too late? Do you think you qualify for Veteran or Indigent Status but are already registered? You can email the Board of Pharmacy your documentation along with your date of Birth. Need help scanning the documents over to the Board of Pharmacy? Just bring them on your next visit  to Amplify and we will email the Board for you!

What forms of medical marijuana will be available at Amplify?

We will offer all forms of medical marijuana products allowed under the Ohio medical marijuana program: Flower / Plant Material, Cartridges, Oils, Concentrates / Extracts, Edibles, Tinctures, Transdermal Patches, Topical Lotions

How do I find a medical marijuana doctor?

Many physicians are now accepting telemedicine appointments. For a list of all CTR doctors in Ohio, or to find a CTR doctor in your area, use the Ohio Medical Board CTR Search

The physician will need one of the following forms of ID: the patient’s valid Ohio driver’s license, a valid Ohio identification card issued by the Ohio bureau of motor vehicles (BMV), or a valid United States passport.

The physician may also ask for medical records pertaining to the patient’s qualifying condition.

How do I Register as a Caregiver?

Individuals already registered as a patient can be registered as a caregiver by being linked to another patient by their physician.

The physician will find the patient to whom the individual already registered as a patient will be linked. Under the “Caregivers” tab, the physician will click the button labelled “ADD”. They will search for the individual already registered as a patient using the Registry’s search feature. When the desired individual’s name appears in the search results, the physician will click the button labeled “ADD TO PATIENT”. Once they click the button, the registrant will be registered as both a patient and a caregiver.

If you have any questions about registering as a caregiver, please call the Ohio Medical Marijuana Toll-Free Helpline at 1-833-4OH-MMCP (1-833-464-6627), or contact the Board via email [email protected]

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Return/Exchange Policy

If you are unsatisfied with your purchase for any reason, we want to know about it! Please keep in mind that the cannabis industry has complex regulations, and an exchange or refund as would be expected in a traditional retail store is not always possible. The Ohio MMCP has specific mandates that limit our ability to accept or exchange products sold at the dispensary.

We can ONLY accept returns within 60 days of purchase for the following:

  1. A defective vape cartridge or accessory
  2. The return is a result of a dispensing error
  3. The return is a result of a product recall

Although we may not be able to complete a return or exchange, we value your feedback and we will work with you and all providers to ensure you have a great experience with our products. We encourage you to discuss your concerns with dispensary staff or by sending a message to our patient liaison: [email protected]

If you are no longer in need of your medication, bring it in to any Amplify location and we will safely destroy it for you per MMCP guidelines.